Privacy Policy

LAST UPDATED: MARCH 2026

1. Information We Collect

When you visit ZOLDYK, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This includes:

  • Personal Information: Name, billing address, shipping address, payment information, email address, and phone number.
  • Device Information: Web browser version, IP address, time zone, cookie information, and how you interact with our site.

2. How We Use Your Information

We use your personal information to provide our services to you, which include: processing your payments, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this information to:

  • Communicate with you regarding your order or support inquiries.
  • Screen our orders for potential risk or fraud.
  • Send you updates on upcoming drops, exclusive releases, and brand news (only if you have opted in).

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us provide our services and fulfill our contracts with you. For example:

  • We use secure payment gateways to process transactions. Your sensitive payment data is never stored on our servers.
  • We share your shipping details with our courier partners to deliver your gear.
  • We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

4. Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies help us remember your cart items, understand your preferences for future visits, and compile aggregate data about site traffic so we can offer better site experiences.

5. Data Retention

When you place an order through ZOLDYK, we will retain your Personal Information for our records unless and until you ask us to erase this information.

6. Your Rights

If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@zoldyk.com or through our Contact Us page.